Welcome to Good Origins Store! This Shipping and Cancellation Policy outlines our practices for shipping, returns, and refunds related to the purchase of our self-care products.

Effective Date: 13, June, 2024.

1. Delivery time

Each order will be shipped within 3-5 business days from the order date. The delivery time for your order will depend on your location and the selected shipping method. Typically, orders are delivered within 4-7 business days from the shipping date. For more specific delivery estimates, please refer to the information provided during the checkout process.

2. International shipping

At the moment, we don't ship our products internationally. However, if you live abroad and would love to try our products, feel free to reach out to us at helloadmin@goodoriginsstore.com and we can be happy to help you with your requirements.

3. Cancellation policy

At Good Origins, we understand that circumstances may change, and you may need to cancel an order. This Cancellation Policy below outlines our guidelines and procedures for canceling orders for our self-care products.

You may cancel your order within the next 5-10 hours from the time of purchase. To request a cancellation, please contact our customer support team as soon as possible at helpme@goodoriginsstore.com.

4. Eligible for cancellation

Not all orders may be eligible for cancellation. The eligibility for cancellation is subject to the following conditions:

  • Your order is within the defined cancellation window.
  • The order has not yet been shipped or processed for shipping. Once an order has been shipped or is in the process of shipping, it cannot be canceled.
  • The products in your order are eligible for cancellation. Certain items, such as [Insert Specific Items], may not be eligible for cancellation due to their nature.

If your order is already in transit, it cannot be cancelled. In such cases, you may initiate a return after receiving the order. Please refer to our Returns and Refunds Policy for more information on returning products.

If you have any questions or need assistance with order cancellations, please contact our customer support team at helpme@goodoriginsstore.com. We are here to provide you with excellent service and guidance.